I must admit, I'm a feedback junky. I want to know how I stand with my bosses and co-workers. I welcome constructive criticism. If I have short-comings, I want...no, I need to know. If I don't know, how can I get better? I've seen all too often what happens when a worker-bee is left to twist in the wind while management avoids communication on the subject.
We show up, we work, we feel we're earning our salary. What's the next enticement to show up for work? We know that tip, that paycheck is coming. What drives us to show up early? What drives us to dress as requested, or above the standard? Feedback junkies are usually the best-dressed, don't you know? Guilty.
I finally got some good feed-back today. Years of paranoia from my chain restaurant water-boarding had me wondering lately if this was the job for me. I still haven't produced eye-watering numbers for the company, but I'm making in-roads, I think. Today, one of our sister stores was swamped with business while the "Head Guy For This Store" (we don't really have official titles) was enjoying his vacation. I told my Boss/Son of Owner, "Hey, I worked that store. If they need help, I'll go."
"No way, Dude (He didn't really say "Dude", but he really could have), you're staying here. They can't have you"
Out of the blue, some affirmation. That's why we show up ready to work early, and ready to work, period.
Have you told an employee of yours "Thank You" today?
Subscribe to:
Post Comments (Atom)
3 comments:
This is such a ridiculously simple, yet elusive lesson for any management monkey to learn. I learned the value of thanking employees for a job well done from my mentor in the business even before he was my mentor. He was my boss and I was his employee, and hearing a simple thank you from him on a regular basis made working six 10 hour shifts a week when we were ludicrously understaffed seem like taking a vacation. Well, maybe not a vacation, but a lot more tolerable. Not to mention that a little bit of appreciation reaps large returns of respect in the employee-manager relationship.
Money is great. Hearing a sincere thank you is often worth as much or more.
Well done!!!! :) Loved it when My Chef said the Other Chef couldn't have me. hehehe
Post a Comment